Returns & Exchanges

At MOZSLY, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.

3

Ship the Item

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing